LEVEL 1   Support
Submitting a Complaint for the First Time

If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.
Raise a Complaint To Branch In charge / Branch Manager or Visit Us

If you are not satisfied with the response, please escalate your complaint to the next level.

Raise your complaint to the Branch In-charge / Branch Manager or visit your nearest branch.

Branch Contact Details : https://jscbl.bank.in/branch

LEVEL 2   Support
Escalation to Head Complain Officer

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Head Complain Officer.

LEVEL 3   Support
Escalation to Nodal Officer

If the solution provided at Level 2 does not meet your expectations, you can contact our Nodal Officer.

Principal Nodal Officer
Office Address

No.24, "Suvarna Bhavan", 1st Main Road, Hakka Road, Hampi Nagar, Vijayanagar, Bengaluru, Karnataka - 560104

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